Shipping policy
Last Updated: 17-03-2026
At Old Monkey & Co., we strive to deliver your orders quickly and safely. Please read our shipping policy below for complete details.
Order Processing
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All orders are processed within 24–48 hours of confirmation
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Orders are processed on business days only (Monday–Saturday)
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Orders placed on Sundays or public holidays will be processed the next working day
Shipping Timeline
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Estimated delivery time: 3–7 business days across India
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Delivery timelines may vary depending on your location and courier availability
Shipping Charges
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We offer Free Shipping across India (if applicable)
OR -
Standard shipping charges will be calculated at checkout
(Choose one based on your pricing strategy)
Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS/Email
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You can track your order in real-time using the provided link
Delivery Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
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High order volumes
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Weather conditions
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Courier partner delays
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Remote location accessibility
Old Monkey & Co. is not liable for delays caused by external factors.
Incorrect Address / Failed Delivery
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Please ensure that your shipping address and contact details are accurate
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In case of failed delivery due to incorrect details, re-shipping charges may apply
Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
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Report the issue within 48 hours of delivery
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Share an unboxing video as proof
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Contact us at care.oldmonkey@gmail.com
We will assist you with an exchange as per our policy.
Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: care.oldmonkey@gmail.com